Admin-focused update: better automation, queue profile copy, switchboard search, softphone w/o number, plus UX tweaks and bugfixes for contact lists & queues.
Zisson Socialboards 2024 – Nr. 2
Address book, chat surveys, ticket content hiding, sender names, unknown email support, plus CRM, rules, emojis, and Instagram ticket updates.
Zisson Interact 2024 – Nr. 2
New contact field, Entities API, agent status updates, traffic report, ringtone toggle, expanded virtual queues, and improved email domain verification.