MS365 integration update, new SMS & reporting APIs, dialer & automation upgrades, enforced 2FA, admin/UI improvements, and new reports in ZI Admin.
Zisson supports the NRK telethon 2023
Zisson are proud sponsors of the NRK Telethon for the ninth year in a row, providing free contact center solutions throughout the fundraising campaign.
We have moved to Nedre Vollgate 5!
Zisson is entering a new and exciting phase, and we look forward to the beginning of a new chapter. The new office space at Nedre Vollgate 5 is just a short distance away from what has been our home for the past five years, and we are excited to continue the growth of Zisson in new surroundings. We are still … Read More
Zisson Interact 2023 – Nr. 5
Agents can now choose response location after login. More access granted in service layout. Other updates: CRM fields, automations, 2FA via app & written media.
We welcome our new CEO, Michael Ramm Østgaard.
We welcome our new CEO, Michael Ramm Østgaard. Zisson provides market-leading contact center solutions built on modern cloud-based SaaS technology. Zisson surpassed 100 million NOK in revenue in 2022 and has a strong organization in both Norway and Sweden, with solid customers such as Oslo Kommune, Bertel O. Steen, VY, Bama and Postnord. As the leader of SAP in Norway … Read More
Zisson supports Norwegian People’s Aid
The world’s largest football tournament kicks off in late July, and Zisson is proud to support the Norwegian People’s Aid in their efforts to ensure safety and well-being during Norway Cup. Zisson provides the telephone solution for the Norwegian People’s Aid throughout the entire year’s tournament, ensuring that good and efficient communication can be maintained as effectively as possible. For … Read More
Zisson Interact 2023 – Nr. 4
New Entertainer rules, agent UI improvements, SIP phone with NewArc, and POCs for script runner, SCIM, and monitoring.
Zisson Interact 2023 – Nr. 3
Improved Talaria co-browsing UI, optimized chat flow with new API, and custom BankID via IVR. Enhancing your platform experience!
Zisson Interact 2023 – Nr. 2
Zisson Interact update: New platform rollout, upgraded IVR, queue reports, audit logs, agent tools, improved search, and voice survey API.
Zisson Interact 2023 – Nr. 1
New year brings integration upgrades, in-call callback booking, DTMF/SMS in IVR, Sennheiser support, and more rules in Entertainer.