Smartere ruting av skriftlige henvendelser, moderne e-post med formatering, bedre AI-stemmeagenter, økt sporbarhet i Historikk, fleksibel tilbakering, nye dialerrapporter og feilrettinger.
Zisson Socialboards 2026 – Nr. 3
Customize the Inbox, streamline ticket handling, set flexible anonymization rules, improve webhook security, and benefit from several bug fixes.
Zisson Interact 2026 – Nr. 5
Releasen 2026-05 skyddar agentkapacitet, förenklar AI-röst, stärker sekretessen och förbättrar driften för flera affärsenheter, med svartlistning, Historik- och kökontroller.
ProffCom chose Zisson as the supplier for their new contact center
In the picture: Patrik Axelsson (responsible for Partner Sales at Zisson), Karl Andre Hovde (Sales Director at Zisson), Rune Lonkemoen (COO at ProffCom), and John-Arne Martinsen (CEO at ProffCom). ProffCom is a leading provider of outsourcing customer service to various clients across different industries. This involves complete responsibility for the customer service of some clients and partial responsibility for specific areas … Read More