TikTok integration, BCC in emails, multi-recipient email support, wildcard auto-replies, ticket feed sorting, and a revamped chat widget tool. Plus fixes and minor tweaks.
Zisson Socialboards 2024 – Nr. 3
Block anonymous chats, new action logs, bulk install pages, custom field sync, surveys via email/forms, and load values via API. Plus usability upgrades for admins and agents.
Zisson Interact 2024 – Nr. 4
New sound settings, wrap-up extension, media capacity control, SMS edits, logo, API/webhooks, D365 CIF 2.0, “longest vacant” logic & queue insights for deeper analytics.
Zisson Interact 2024 – Nr. 3
Admin-focused update: better automation, queue profile copy, switchboard search, softphone w/o number, plus UX tweaks and bugfixes for contact lists & queues.
Zisson Socialboards 2024 – Nr. 2
Address book, chat surveys, ticket content hiding, sender names, unknown email support, plus CRM, rules, emojis, and Instagram ticket updates.
Zisson Interact 2024 – Nr. 2
New contact field, Entities API, agent status updates, traffic report, ringtone toggle, expanded virtual queues, and improved email domain verification.
Zisson Socialboards 2024 – Nr. 1
Automation now supports written media. New triggers, filters, and agent status actions. Plus: video + co-browsing with personalized templates and invite messages.
Zisson Interact 2024 – Nr. 1
Automation now supports written media. New triggers, filters, and agent status actions. Plus: video + co-browsing with personalized templates and invite messages.
Zisson Interact 2023 – Nr. 7
Group calls, timed breaks, AWS TTS, new call reports, UI refresh, contact/calendar upgrades, and auto-recovery softphone status.
Zisson Interact 2023 – Nr. 6
MS365 integration update, new SMS & reporting APIs, dialer & automation upgrades, enforced 2FA, admin/UI improvements, and new reports in ZI Admin.