Zisson Interact 2025 – Nr. 5

New metrics, BankID auth, agent-to-agent calls, agent caller ID, SMS counter, IVR apps, chatbot API, UX/admin upgrades, Tele2/O365 fixes, and security update.

Zisson Socialboards 2025 – Nr. 3

Expanded form logic (7 levels), empty fields in rules, ticket movement alerts, WCAG fixes, stability & security updates, widget text control.

Zisson Socialboards 2025 – Nr. 2

Socialboards July 2025 updates: email threading, RegExp validation, secure FAQs, new ticket filters, pending ticket automation, and improved ticket creation.

Zisson Interact 2025 – Nr. 4

Agent wrap-up time metrics, real-time session field updates, smarter return call routing, queue overflow handling, chat anonymization, enhanced automations, and new APIs.

Zisson Interact 2025 – Nr. 3

New agent status metrics, API & UX upgrades, LeadDesk SMS, Tele2 multi-PBX, chat anonymization, improved automations, and various bugfixes.

LeadDesk acquires the eDialog24

LeadDesk continues its strategy to strengthen its Nordic home market by acquiring the Norwegian communications solution eDialog24 from eDialog24 AS in a trade sale.