New features for forwarding, ticket handling, roles, and widget control plus improved logs, chat availability, and bug fixes.
Zisson Interact 2026 – Nr. 2
This release focuses on improving agent productivity, operational visibility, AI automation capabilities, and security for customer interactions.
Zisson Interact 2026 – Nr. 1
Zisson 2026-01 introduces chat flow upgrades, emergency conferencing, a refreshed agent UI, new admin controls and integrations.
Zisson Interact 2025 – Nr. 7
AI transcription, fast summaries, auto-tagging/logs, rebuilt call details, unified SMS flow, plus API, Tele2 & UX improvements.
Zisson Socialboards 2025 – Nr. 4
Web source split into sub-sources, SLA in rules and sorting, clearer expired SLA view, new sender list, and anonymous chat login.
Zisson Interact 2025 – Nr. 6
Introduces Business Units & Access Roles, AI Transcriber, Live Summaries, pause-type display, SIP line status, UX and IVR upgrades for better control.
Zisson Interact 2025 – Nr. 5
New metrics, BankID auth, agent-to-agent calls, agent caller ID, SMS counter, IVR apps, chatbot API, UX/admin upgrades, Tele2/O365 fixes, and security update.