Satisfied customers at Onninen

Onninen is one of the Nordic region’s leading electrical wholesalers, with 26 Express stores across Norway. Initially, several challenges were identified in their previous solution for handling customer inquiries.

Transforming customer service at Bertel O Steen

With over 120 years of experience, Bertel O. Steen is one of the largest actors in the Nordic region within sales and service for passenger cars, vans, trucks, and buses. The company consists of a nationwide dealer network with over 40 dealerships and brand workshops.

Zisson Socialboards 2024 – Nr. 1

Automation now supports written media. New triggers, filters, and agent status actions. Plus: video + co-browsing with personalized templates and invite messages.

Zisson Interact 2024 – Nr. 1

Automation now supports written media. New triggers, filters, and agent status actions. Plus: video + co-browsing with personalized templates and invite messages.

Zisson Interact 2023 – Nr. 7

Group calls, timed breaks, AWS TTS, new call reports, UI refresh, contact/calendar upgrades, and auto-recovery softphone status.

Zisson Interact 2023 – Nr. 6

MS365 integration update, new SMS & reporting APIs, dialer & automation upgrades, enforced 2FA, admin/UI improvements, and new reports in ZI Admin.

Zisson supports the NRK telethon 2023

Zisson are proud sponsors of the NRK Telethon for the ninth year in a row, providing free contact center solutions throughout the fundraising campaign. 

We have moved to Nedre Vollgate 5!

Zisson is entering a new and exciting phase, and we look forward to the beginning of a new chapter. The new office space at Nedre Vollgate 5 is just a short distance away from what has been our home for the past five years, and we are excited to continue the growth of Zisson in new surroundings. We are still … Read More

Zisson Interact 2023 – Nr. 5

Agents can now choose response location after login. More access granted in service layout. Other updates: CRM fields, automations, 2FA via app & written media.