We are excited to welcome Thor Willy Faaberg-Johansen as the new Account Manager at Zisson AS. He brings with him extensive and long-standing experience in telephony and contact center solutions, having previously held a similar position at Telenor Norge AS.
Zisson Interact 2024 – Nr. 5
Group calls, agent welcome msgs, recording mgmt, SMS w/ data, Azure bot, new APIs (SLA & chat data), chat field mapping, automation upgrades & more admin/script tools.
Zisson Socialboards 2024 – Nr. 4
TikTok integration, BCC in emails, multi-recipient email support, wildcard auto-replies, ticket feed sorting, and a revamped chat widget tool. Plus fixes and minor tweaks.
Meet our new Vice President Customer Success
We are thrilled to announce Guro Andersen as our new Vice President Customer Success
Zisson Socialboards 2024 – Nr. 3
Block anonymous chats, new action logs, bulk install pages, custom field sync, surveys via email/forms, and load values via API. Plus usability upgrades for admins and agents.
Celebrating Innovation: Patent for Simplicity
In 2009, we revolutionized the Contact Center industry with our groundbreaking patent for a unified switchboard system.
Zisson Interact 2024 – Nr. 4
New sound settings, wrap-up extension, media capacity control, SMS edits, logo, API/webhooks, D365 CIF 2.0, “longest vacant” logic & queue insights for deeper analytics.
We welcome our new CFO,
Magnus Lundh Bjurling
We are delighted to announce that Magnus Lundh Bjurling has joined Zisson as our new Chief Financial Officer.
Satisfied customers at Onninen
Onninen is one of the Nordic region’s leading electrical wholesalers, with 26 Express stores across Norway. Initially, several challenges were identified in their previous solution for handling customer inquiries.
Transforming customer service at Bertel O Steen
With over 120 years of experience, Bertel O. Steen is one of the largest actors in the Nordic region within sales and service for passenger cars, vans, trucks, and buses. The company consists of a nationwide dealer network with over 40 dealerships and brand workshops.